Terms & Conditions

1. Introduction
1.1. By using, visiting and/or accessing any part of the betso88.com and or any sub-domain, website or mobile application that we own or operate (the “Website”) and/or registering an account on the Website you agree to be bound by these Terms and Conditions, our Privacy Policy, our Cookies Policy and any other rules applicable to our betting or gaming products available on the Website (together the “Terms”), and are deemed to have accepted and understood all the Terms.

1.2. You should read the Terms carefully, if you do not agree with them and/or cannot accept them, please do not use, visit or access the Website.

1.3. These Terms may be changed by us from time to time for any reason (including compliance with applicable legislation or requirements of regulators). Current version of the Terms will be available on the Website. If you continue to use the Website after such changes come into effect you are deemed to have accepted such changes to the Terms.

1.4. betso88.com is operated by Plustar N.V., a company registered under the laws of Curacao under registration number 161618.

1.5. Reference to “you”, “your”, “customer”, “user” or “player” shall mean any person using the Website or any services available thereon and/or any registered customer of the Website.

1.6. Reference to “games” shall mean Casino, Live Casino, Sportsbook, cards, and other games as may from time to time become available on the Website. Plustar N.V. reserves the right to add and remove Games from the Website at its own discretion.

2. Your Account
2.1. Legal requirements

2.1.1. Reference to the “Account” shall mean an account registered by you on the Website after accepting and agreeing to these Terms. By registering an Account you declare that you are over 18 years of age or of a higher minimum legal age as stipulated in the jurisdiction of your residence under the laws applicable to you. It is your sole responsibility to know whether the services available on the Website are legal in the country of your residence. Persons who are under age of 18 years are not allowed to use the Website and/or any services available on it.

2.1.2. You are not allowed to register on the Website and use our services if you are a resident of Aruba, Australia, Bonaire, Curacao, France, Iran, Iraq, Netherlands, Saba, Spain, St Maarten, Statia, U.S.A or the U.S.A dependencies, United Kingdom. We reserve the right to refuse customers from any other countries over and above the aforementioned jurisdictions at our own discretion.

2.2. Registration of Account

2.2.1. In order to place bets, play games and deposit money you need to register the Account on the Website.

2.2.2. To register the Account, you must provide complete and up-to-date information including a mobile number, e-mail address, username, password and other mandatory information requested on the registration form.

2.2.3. By registering the Account on the Website you agree to specify your legal name. We may take action to check the accuracy of the information you provide. You’re not allowed to change this data, but there are cases in which you can individually request for changing of data by contacting Website customer support, such as an honest mistake etc.

2.2.4. If you choose, or you are provided with a username, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We are not responsible for any abuse or misuse of your Account by third parties due to your disclosure, whether intentional or accidental, whether active or passive, of your login details to any third party. We will never ask you to reveal your password and will never initiate contact with you to ask you for the memory joggers associated with your password.

2.2.5. Employees, former employees of service providers and/or affiliated persons are not permitted to register the accounts on the Website and cannot exploit the services and promotions available on it. Same rules apply to family members of the above mentioned. Violation of this rule will result in the account being permanently closed and the referred accounts will be considered as fraudulent. Any winnings derived from such activities will be deemed as forfeited by the account holder and only the deposited amount will be returned to the account holder.

2.2.6 You cannot transfer, sell, or pledge Your Account to another person. This prohibition includes the transfer of any assets of value of any kind, including but not limited to ownership of accounts, winnings, deposits, bets, rights and/or claims in connection with these assets, legal, commercial, or otherwise. The prohibition on said transfers also includes however is not limited to the encumbrance, pledging, assigning, usufruct, trading, brokering, hypothecation and/or gifting in cooperation with a fiduciary or any other third party, company, natural or legal individual, foundation and/or association in any way shape or form

2.3. Account issues
2.3.1. If you forget your password or think that somebody knows details of your personal data, moreover if you suspect that another user is taking an unfair advantage through cheating or collusion you must report the suspicion to us.

2.3.2. We reserve the right to declare any bet or transaction void partially or in full if we, at our own discretion, would deem it obvious that any of the following circumstances have occurred:

1) the Account holder or people associated with the Account holder may directly or indirectly influence the outcome of an event;
2) the Account holder and or people associated with the Account holder are directly or indirectly avoiding the rules of the Website;
3) the result of an event or the bet has been directly or indirectly affected by criminal activity;
4) the odds of an event have significantly been changed due to a public announcement in relation to the event;
5) bets have been placed that would not have been accepted otherwise, but they were accepted during periods when the Website have been affected by technical problems;
6) due to an error, such as a mistake, misprint, technical error, human error, force majeure or otherwise, bets have been offered, placed and or accepted due to this error.

2.3.3. When we close or suspend an Account for whatever reason, we reserve the right to close any future Accounts that may be registered by the same person, device, address, or that may use the same payment wallets or credit cards and void/cancel all bets and transactions of that Accounts.

2.3.4. We offer two-factor authentication (2FA) as additional protection from unauthorized use of your Account. You are responsible for keeping your login information confidential and making sure it cannot be accessed by another person.

2.4. By registering the Account on the Website you undertake, declare and warrant that:
2.4.1. You are over 18 years of age or such higher minimum legal age of majority as stipulated in the laws of jurisdiction applicable to you and, under the laws applicable to you, you are allowed to participate in the Games offered on the Website.

2.4.2. You will use this Website and your Account solely and exclusively for the purpose of your genuine participation in the Games and not for any financial or other operations; your participation in the Games will be strictly in your personal non-professional capacity for recreational and entertainment reasons only.

2.4.3. You participate in the Games on your own behalf and not on behalf of any other person;

2.4.4. You are not resident in Curacao, France, Iran, Iraq, Netherlands, North Korea, Singapore, Spain, St Maarten, Statia, U.S.A or the U.S.A dependencies, Ukraine, United Kingdom.

2.4.5. All information that you provide to Plustar N.V. is true, complete, and correct, and that you shall immediately notify us of any change of such information.

2.4.6. You are solely responsible for reporting and accounting for any taxes applicable to you under relevant laws for any winnings that you receive from Plustar N.V..

2.4.7. All money that you deposit into your Account is not tainted with any illegality and, in particular, do not originate from any illegal activity or source.

2.4.8. You understand that by participating in the Games you take the risk of losing money deposited into your Account.

2.4.9. You shall not be involved in any fraudulent, collusive, fixing or other unlawful activity in relation to your or third parties’ participation in any of the Games and shall not use any software-assisted methods or techniques or hardware devices for your participation in any of the Games. Plustar N.V. hereby reserves the right to invalidate or close your Account or invalidate your participation in a Game in the event of such behavior.

2.4.10. In relation to deposits and withdrawals of funds into and from your Account, you shall only use credit cards and other financial instruments that are valid and lawfully belong to you.

2.4.11. The computer software that we make available to you is owned by Plustar N.V. or other third Parties and protected by copyright and other intellectual property laws. You may only use the software for your own personal, recreational uses in accordance with all rules, terms and conditions hereby established and in accordance with all applicable laws, rules and regulations.

2.4.12. Games played on the Website should be played in the same manner as games played in any other setting. You shall be courteous to other players and representatives of Plustar N.V. and shall avoid rude or obscene comments, including in chat rooms.

3. Multi Accounts
3.1. You can sign up (register) and use only one Account on the Website.

3.2. Only one Account for each household, IP address and computer or device is allowed. If two or more users share the same household, IP address and computer or device we must be informed by the respective Accounts’ holders in advance.

3.3. If you sign up or attempt to register more than one Account, for whatever reason, we may block or close any or all of your Accounts at our discretion. We may also void all the bets that have been placed in the duplicate Accounts, block bonuses and gifts and void withdrawal requests. In addition, any returns, winnings, or bonuses have been gained or accrued during the duplicate account lifecycle will be forfeited from you.

4. Payouts
4.1. When the outcome of a Game you participate in becomes determined or, where applicable, Plustar N.V. has confirmed the relevant result of an event and settled the markets; all winnings will be available on your Account.

4.2. If Plustar N.V. mistakenly credits your Account with winnings that do not belong to you, whether due to a technical or human error or otherwise, the amount will remain property of Plustar N.V. and the amount will be deducted from your Account. If prior to Plustar N.V. becoming aware of the error you have withdrawn funds that do not belong to you, without prejudice to other remedies and actions that may be available at law, the mistakenly paid amount will constitute a debt owed by you to Plustar N.V.. In the event of an incorrect crediting, you are obliged to notify Plustar N.V. immediately.

4.3. Plustar N.V. will carry out additional verification and identification procedures for any withdrawal or reserves the right to carry such verification procedures at any level of withdrawals. All transactions will be checked to prevent money laundering.

5. Deposits
5.1. To have a possibility to place bets and play for real money you have to deposit money into your Account. You can deposit at any time online by using your debit or credit card, e-wallet, via a bank transfer or via all available deposit methods. All available deposit methods you can find in “Deposit page” on the Website. Cash or cheques are not an accepted method of deposit. Please note that some of the methods may not be available in some countries.

5.2. We accept payments in various currencies. Any payment received by Plustar N.V. in a currency other than the currency of your Account will be converted into the currency of your Account, at the prevailing exchange rate. Please note that any exchange premiums are payable by you.

5.3. Plustar N.V. reserves the right to use additional procedures and means to verify your identity (KYC) when effecting deposits into an Account and to close an Account if you fail to send these documents to Plustar N.V..

5.4. Plustar N.V. does not grant any credit for the use of its services.

5.5. By depositing you confirm that all deposits are authorized and you won’t try to decline them or take any action which will cause such payment to be reversed by the third party, in order to avoid any legitimate liability.

5.6. As a prevention of money laundering, a deposit must be wagered at least once before a withdrawal can be made. Please note that if wagering requirements are in place, the wagering requirement needs to be respected before a withdrawal is requested.

5.7. Plustar N.V. doesn’t allow making 3rd party deposits (by a friend, relative, partner, wife or husband). All payments have to be made from an Account/system or credit card that is registered on the Account holder. If the 3rd party deposits are noticed all winnings will be forfeited and sent back to Plustar N.V., and the deposit will be returned to the rightful owner of an Account/credit card. If banking transfer requires a charge while returning money back to the rightful owner it will be paid by a receiver.

6. Withdrawals
6.1. You have to provide your KYC documents, credit card pictures (both sides, front and back. The card number should be with the first 6 and last 4 digits of the card clearly readable, while the remaining digits of the card number and CVV / CVC code should not be visible) and bank statement, copy of a personal identification document, proof of address, proof of ownership of any other used payment method when claiming the withdrawal for the first time. Additional requirements depending on payment channels will apply.

6.2. Plustar N.V. reserves the right to change the maximum allowed sum for each payment system per one transaction at any time and without prior notification.

6.3. A withdrawal request will not be processed until all wagering requirements have been met.

6.4. It will not be possible to withdraw funds marked as “Bonus”, as well as funds stuck in an aborted game.

6.5. Plustar N.V. has the right to refuse withdrawal if the total bet amount is less than the amount of the last deposit. You have to turn over the initial deposit at least one time before being able to withdraw.

6.6. All withdrawal requests are processed within two (2) banking days, but there are cases where these timing can be longer, depending on payment channels, additional account checks and public holidays.

6.7. A user cannot withdraw funds in excess of his/her Account balance.

6.8. Withdrawals will be made to your bank account or other withdrawal methods available to you in “Cashier”. The withdrawals are processed by the method used by the user to deposit funds into Account balance.

6.9. When a withdrawal is canceled, the funds are returned back to your Account and you can make use of those funds accordingly on the Account. Plustar N.V. does not assume any responsibility for any funds lost during gameplay following a withdrawal cancellation either by you or by us.

6.10. Please be advised that our products are consumed instantly during gameplay. Thus, we cannot provide refunds, returns of monies, or cancellation of the requested service when playing. If you play a Game with real money, the money will be drawn from your Account instantly.

6.11. You may only withdraw the maximum amount of Euro 10,000 (or the equivalent in your Account currency) in any 24 hour and maximum amount of Euro 50,000 (or the equivalent in your Account currency) in a 30 days period unless a larger amount has been agreed by us. 6.12. Prior to accepting a withdrawal we may request that you provide legal identification for example certified copies of passports, ID cards or other such documentation as we feel is required in the circumstances. We may also carry out phone verification, face verification or other such verification as is required to ensure that you are who you say you are.

6.13. You can only have one pending withdrawal (ie. requested but not processed) per payment method at any one time. Furthermore, depending on the method used, you can make only one withdrawal request per 24 hours period.

6.14. If you win more than Euro 50,000 (or the equivalent in your Account currency), Plustar N.V. reserves the right to divide the payout into monthly instalments of maximum Euro 50,000 (or the equivalent in your Account currency), until the full amount is paid out. All progressive jackpot wins will be paid in full.

6.15. The maximum daily winning amount for one Customer cannot exceed Euro 100,000 or the equivalent in your Account’s currency. The “day” means the time between 00:00 GMT and 23:59 GMT.

7. Account Closure
7.1. You may close your Account at any time and request a withdrawal of the balance of the Account, subject to the deduction of relevant withdrawal charges. To close your Account, you must first cancel any open bets if applicable, and contact the Website customer support. The effective closure of the Account will correspond to the termination of Plustar N.V.. In case the reason behind the closure of the Account is related to concerns about possible gambling addiction you shall inform Plustar N.V..

7.2. The method of repayment will be at our absolute discretion.

7.3. Plustar N.V. reserves the right to close your Account and to refund to you the “Available to withdrawal” balance, subject to the deduction of relevant withdrawal charges, at Plustar N.V.’s absolute discretion and without any obligation to state a reason or give prior notice.

7.4. Plustar N.V. reserves the right to cancel and remove any bonus amount awarded to you if not been used within 1 month from the date awarded.

7.5. Plustar N.V. reserves the right to refuse a withdrawal claim in case of fraud, in which case an Account will be suspended and the payment not processed.

7.6. Plustar N.V. will review all player Accounts and classify them at its discretion. Once a player is classified as a “bonus hunter” or “bonus abuser”, all winnings and bonuses will be void and the Account will be suspended and the payment not processed.

8. Personal Information
8.1. We will comply with applicable data protection laws in respect of the personal information you supply to us. Your personal information is processed in accordance with our Privacy Policy, a copy of which is available by clicking here

9.Crashed & Aborted Games
9.1. Criminal Activity
In the case when any irregularity (including a suspicion of attempted money-laundering or fraud) has been noticed, Plustar N.V. reserves the right to close Accounts and/or report about criminal or other suspicious activities provided through one or multi Accounts to the relevant existing regulatory or law enforcement authorities. All offenders’ Account balances will be blocked, withdrawals will be void, deposits and winnings will be forfeited.

9.2. Collusion and cheating
Plustar N.V. is eligible to disable users Accounts and forfeit their Account balances (including deposits and winnings) if they will be noticed of gaining, attempting to gain an advantage of trading information of their cards or establishing a collusive agreement with other users to take an unfair advantage. These advantages may consist of chip dumping and transfer, discussing a hand during play, multiple using a single Account, soft playing. Plustar N.V. provides the rigorous examination of play by both manual and automated ways and investigates all related user complaints. In addition, Plustar N.V. provides proactively and randomly examining gameplays and Accounts.

9.3. Fraudulent activity
Once Plustar N.V. noticed a fraudulent, unlawful, dishonest or improper activity (including using the VPN, proxy or similar service that masks or manipulates the identification of your real location, or making bets, wagers or poker play through a third party or on behalf of a third party) on the Website, we are eligible to block user’s Account with forfeiting of all Account balances without prior notification. In such cases, Plustar N.V. reserves the right to report fraudulent activity to existing regulatory and law enforcement authorities including but not limited to banks, credit card companies and/or any person or entity that has the legal right to such information, and/or taking legal action against such user.

10. Live Chat
10.1. As part of your use of the Website, Plustar N.V. may provide you with a chat facility, which is moderated by us and subject to controls. We reserve the right to review the chat and to keep a record of all statements made on such a facility. Your use of the chat facility should be for recreational and socializing purposes, and is subject to the following rules.

10.2. You shall not make any statements that are sexually explicit or grossly offensive, including expressions of bigotry, racism, hatred, or profanity.

10.3. You shall not make statements that are abusive, defamatory or harassing or insulting to the Website or Plustar N.V..

10.4. You shall not make statements that advertise, promote or otherwise relate to any other online entities.

10.5. You shall not make statements about Plustar N.V., the Website, or any other Internet site(s) connected to Plustar N.V. that are untrue and/or malicious and/or damaging to Plustar N.V..

10.6. You shall not collude through the chat rooms or separate chat. Any suspicious chats will be reported to the relevant regulatory or law enforcement authority.

10.7. In the event if you breach any of the above provisions relating to the chat facility, Plustar N.V. shall have the right to remove the chat room or immediately terminate your Account. Upon such termination, Plustar N.V. shall refund to you any funds which may be in your Account over and above any amount which may be owing to us at such time (if any).

11. Crashed & Aborted Games
11.1. Plustar N.V. is not liable for any downtime, server disruptions, lagging, or any technical or political disturbance to the gameplay. Refunds may be given solely at the discretion of Plustar N.V..

11.2. Plustar N.V. shall accept no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with Website or its content, including without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person’s misuse of the Website or its content or any errors or omissions in content.

11.3. In the event of a casino system malfunction, all wagers are void.

11.4. In the event a Game is started but miscarried because of a failure of the system, Plustar N.V. shall refund the amount wagered in the Game to you by crediting it to your Account or, if an Account no longer exists, by paying it to you in an approved manner; and if you have an accrued credit at the time the Game miscarried, credit to your Account the monetary value of the credit or, if an Account no longer exists, pay it to you in an approved manner.

12.Duties
12.1. Plustar N.V. reserves the right to assign or otherwise lawfully transfer its rights and obligations under the Terms. You shall not assign or otherwise transfer your rights and obligations under these Terms.

13. Complaints
13.1. If you have a complaint, you can email to the Website customer support at service@betso88.com

13.2. Plustar N.V. will use best efforts to resolve a reported matter promptly.

13.3. If you have a query with regard to any transaction you may contact Plustar N.V. at service@betso88.com with details of the query. We will review any queried or disputed transactions. Our judgment is final.

14. Agreement & Admissibility
14.1. These Terms, the Privacy Policy, the Cookies Policy and any document expressly referred to in them and any guidelines or rules posted on the Website constitute the entire agreement and understanding between you and Plustar N.V. with respect to this Website and save in the case of fraud it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Plustar N.V. with respect to this Website.

14.2. A printed version of these Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relate to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

14.3. If any provision of these Terms is held to be illegal or unenforceable, such provision shall be severed from these Terms and all other provisions shall remain in force unaffected by such severance.

14.4. In case of inconsistency of textual content between language versions, the English version of the Website shall prevail.

14.5. These Terms are governed by the laws of Curacao and the parties agree to the jurisdiction of the Curacao courts and to the rules of arbitration in accordance with applicable law.

15. Copyright
15.1. https://www.betso88.com/ is the uniform resource locator of the Website operated by Plustar N.V. and no unauthorized use may be made of this URL on another website or digital platform without our prior written consent.

15.2. Plustar N.V. is the owner or the rightful licensee of the rights to the technology, software and business systems used within this Website.

15.3. The contents and structure of the Plustar N.V.´s Website pages belong to Plustar N.V., all rights reserved. The copyright in this Website including all text, graphics, code, files, and links belongs to Plustar N.V. and the site may not be reproduced, transmitted or stored in whole or in part without our written consent. Your registration and use of our system do therefore not confer any rights whatsoever to the intellectual property contained in our system.

15.4. Links to the Website and any of the pages therein may not be included in any other website without the prior written consent of Plustar N.V..

15.5. You agree not to use any automatic or manual device to monitor the Website pages or any content therein.

15.6. Any unauthorized use or reproduction may be prosecuted

16. Promotions: Terms & Conditions
16.1. Every individual promotion will come with its own set of specific promotional terms and conditions (the “Promotional Terms”) in addition to these Terms. You should therefore read these Terms in combination with the applicable Promotional Terms for any competition, bonus or promotion you wish to enter.

16.2. By participating in promotions you agree to be bound by these Terms and Promotional Terms.

16.3. If for any reason, a promotion does not have the Promotional Terms, such promotion will by default be governed by these Terms.

16.4. Each of the Promotion Terms regulating the implementation of any promotion is independent of the rest of the Terms. In case one of the provisions is unsuitable or incorrect, the remaining Promotion Terms remain in force.

16.5. Participation in a promotion will be deemed to constitute full and unconditional acceptance of the Terms which includes these Promotional Terms and any applicable Promotional Terms and that our decisions are final and binding in all respects.

16.6. Plustar N.V. reserves the right to terminate or cancel any current promotion without prior notification. Any user who infringes the Promotional Terms will be disqualified from any reward derived from said promotion.

16.7. Plustar N.V. has the right to withhold any credits, bonuses, coupons, loyalty points or prizes awarded as part of a promotion at its own discretion.

16.8. Plustar N.V. has the right to inform users about current promotions or any updates by e-mail, SMS, chat, Whatsapp, social media, mobile phone, Internet browser notification or mobile application.

16.9. Plustar N.V. disclaims any liability for inaccurate information, whether caused by the Website, user’s equipment used in a promotion, or by human or technical errors related to the submission of entries.

16.10. Bonuses and Bonus money
16.10.1 Plustar N.V. regularly offers you different bonuses and rewards that are credited to your Account. A bonus at Plustar N.V. can mean free spins, cashback, free bet, extra money to play directly and the extra money you receive after making a deposit. A bonus usually follows with the wagering requirements that have to be met in order to withdraw the funds. In these cases, we recommend you to read the bonus rules before using.

16.10.2. Bonus rules

16.10.2.1. A bonus is awarded the bonus balance.

16.10.2.2. When the wagering requirements for the bonus are met the bonus amount is transferred to the main balance and may be withdrawn at any time.

16.10.2.3. If the bonuses are abused by a user, Plustar N.V. has the right to use punitive measures towards him, namely: delete, decline all current bonuses and bonus winnings; to block the user’s Account immediately. In that case, Plustar N.V. disclaims any liability for the withdrawal or compensation of the funds that had been on the Account before it was blocked.

16.10.2.4. Any outside bet spread combination on Roulette games covering 24 or more (64%) of the 37 unique number spots on the table. E.g. betting on Red and Black – covers 36 of the 37 possible outcomes – in this case all winnings and bonuses will be voided.

16.10.2.5. Using bonuses to play games with accumulated benefits in the course of gameplay (Ex: Free Spins meters or other game features unlocked following some gameplay) and coming back to the game following the zeroing-out of the wagering requirements to trigger or unlock the feature and collect the accumulated benefits or related winnings – in this case all winnings and bonuses will be voided.

16.10.2.6. The funds won using bonuses cannot be withdrawn until all bonuses are wagered

16.10.2.7. Malfunction voids all pays and plays. Plustar N.V. has a right to withdraw any winnings caused by malfunction up to the latest deposits.

16.10.2.8. Users should read and be aware of any applicable bonus policy and follow its terms in order to receive the bonus.

16.10.2.9. All bonuses have an expiry date. The standard expiry date for bonus money is 30 days. The expiry date can differ for specific bonuses. In such an event, the expiry date will be indicated in the relevant bonus’ terms and conditions. Betting requirements need to have been fulfilled at the expiry date. We may cancel or debit bonus credit from the player Account after the expiry date.

16.10.2.10. The standard betting requirement for casino bonus money is 30 times the bonus amount received and for sportsbooks it is 15 times the bonus amount received. This may differ for specific promotions provided that it is specified accordingly in the relevant terms and conditions.

16.10.2.11. The wagering requirements of a bonus means the total amount of bets you must stake before the bonus and any accrued winnings are transferred into your cash balance and can be withdrawn. The wagering requirements for each bonus are set out in the specific terms for the bonus and will be expressed as a multiple of the bonus amount, or of the bonus plus the deposit amount. The wagering requirement for bonuses will be set out in the terms specific to that bonus. Not all bets will count towards the wagering requirements. Bets on Blackjack, Roulettes, Arcade games (Heads or Better, Dice Twister, etc) Video poker games (Jacks or Better, Aces and Faces, etc), Baccarat, Casino Hold’em, 2 Ways Royal, Craps and Sic Bo games contribute 5% of actual wagering on these games towards your wagering requirements. Table games wagering contribution is 10%, Sic Bo, Royal Craps, Baccarat, Red dog 0%. Most of Slot games contribute 100%. These percentages can be changed from time to time so please make sure to contact the Website customer support each time to find out a certain game’s wagering contribution.

16.11. Wagering requirements

16.11.1. After getting the bonus it is transferred to the bonus balance up to the moment of reaching the wagering requirements.

16.11.2. The wagering requirements are a multiplier that represents the number of times you have to play a bonus before you are able to withdraw any winnings. After reaching the wagering requirements, a bonus or accrued winnings are transferred into main balance.

16.11.3. Wagering requirements for bonuses will be null when the balance is lower than Euro 0.10 (or the equivalent in your Account currency).

16.11.4. The funds won using bonuses cannot be withdrawn until all bonuses are wagered.

16.11.5. You can make a withdrawal before you have fulfilled the wagering requirements, but then you will lose your bonus money. If you decide to make such a withdrawal you have to contact the Website customer support team.

16.11.6. Every user has the right to abandon the bonuses by making the request to Website customer support in order to zero the bonus balance.

16.12. Free Spins With free spins, you get to play free on a game on the Website with the same chance of winning as when you play with your real money. Winnings on free spins are converted to bonus money and usually need to be wagered.

17. Sports Betting Rules
17.1. Plustar N.V. accepts bets or/and wagers for sporting events that are presented on the Website. All such bets/wagers are subject to the rules applicable to each sport, e.g. Basketball, Tennis, E-Sports, etc.

17.2. You cannot make wagers exceeding your Account balance.

17.3. Once a bet has been placed and confirmed, a user cannot change or cancel a bet. It is therefore in the user’s interest to ensure that all details of their bet are correct before placing a bet.

17.4. Before an event starts, Plustar N.V. reserves, at its own discretion, the right to void or cancel part or whole of a bet even after its acceptance without providing any reason to the user. After the event start, Plustar N.V. reserves, at its own discretion, the right to void or cancel part or whole of a bet, even after its acceptance if there is a valid reason for this, such as: – a mistake in the wording (palpable error) of the event, odds or starting time; – the user attempt to bypass Plustar N.V. limits (potential payout) and risk management by placing multiple, identical or similar bets or opening multiple Accounts; – the user is getting an advantage of any public announcement or secret information he has access to that determines the outcome of the bet; – the user combines related bets; – the user is actively participating in the event, e.g. as a Player, Referee, Manager or has direct or indirect relationship with events participants; – Website suffers a technical error offering wrong odds or events; – any other valid reason duly communicated to the user upon request.

17.5. Plustar N.V. reserves the right to cancel all bets of an event, if there is any change regarding the venue of the event.

17.6. Plustar N.V. reserves the right to cancel all bets if there are radical changes in the circumstances of an event such as the length of playing time, the distance in a race speed or the number of periods, etc.

17.7. Winnings will be credited to the user Account following confirmation of the final result.

17.8. The outcome of a market is settled once this is determined. Plustar N.V. takes the right to settle the game results in case a market is not determined earlier in the game. This rule works in terms of the normal duration of the match being concluded and if no any conditions are stated in the market description on the Website. For example: Example 1: Match-winner 1X2 market of an event is determined after the end of the normal duration (regular time) of the event. Football (Soccer) 1×2 Match Winner is determined after the 90 min, including any extra minutes called by the referee of the match as “normal duration”. When the game is played in Overtime (the regular time cannot determine the winner), all markets state that this is a subject to pay “include overtime” after completion of the game. If there are any penalty kicks (or other decisive moments) they’re not taken into consideration, unless another stated in the market. If the beginning of the game is delayed for whatever reasons, the event can be kept open and all bets can remain open 48 hours from the official start time. Nevertheless, Plustar N.V. reserves the right to void such bets on its direction and refund the Users’ stakes back. All bets can remain open and be calculated due to the game results by the decision of Plustar N.V. when the organizer continues the abandoned event within 48 hours after starting time. In case the abandoned event does not continue with the decision of the organizer within 48 hours after its starting, Plustar N.V. will settle all determined markets that were completed on the pitch. In addition, Plustar N.V. will cancel another and refund the stakes to players. There are exceptions to the general rule: The 48 hours rule is not supported in the Tennis games. All bets are available until the referee or official representative determines the winner. Nevertheless, there are cases in which a player retires. In this situation, all markets that are determined on the court are settled accordingly and all the rest declared void and stakes returned to players. If there are any doubts about the retirement of a player before the last point is concluded, the market of the match winner is cancelled. Nevertheless, all markets that relate to the specific sets or games that are determined, are settled accordingly. Baseball games. The 48 hours rule is supported. When two teams are playing 2 games in a row they are considered as Game 1 and Game 2 and will be settled as chronologically played with all bets valid. For the avoidance of doubt, if Team A plays Team B twice, the result of Game 1 will count for bets offered on Game 1 as originally scheduled and the result of Game 2 will count for bets offered on Game 2, as originally scheduled. The 48 hours rule is valid. (e.g. if a football match is abandoned in the second half, the markets of the first half will be settled normally). (e.g. in the example above, the markets of the second match have not been decided) will be void and stakes will be refunded to customers.

17.9. Explanation of specific Betting Types If there is at least one Scorer when the match is abandoned, all bets made on the first Goalscorer will be applied and on the last will be canceled. A player will be determined as a winner according to Goalscorer market at any time, and other players’ bets are void. Head 2 Head Bets These bets mean the prediction about taking the higher position, getting more points or results between two players. Head 2 Head bets will work if both players will do the best in the event. If two players get the same result or play out a draw, all bets will be void. Outright Bets These bets mean the prediction about taking the higher position, getting more points or results among the players (3+). Outright bets will work if all participants will actively take part in the event. If there are participants that do not take part in the event, all odds that were placed on other participants will be amended and settled with a reduction in the odds. The reduction includes the same margin applied to the missing participants. If two or more participants take the same result (play in a draw), the applicable odds will be equal to the accepted odds divided by the number of tie participants (e.g. with equal odds 2.70 and three tie participants the final odds will be: 2.70 / 3 = 0.90), unless the official representative chooses only one winner with an additional statistic criterion (e.g. assists). Booking markets These are yellow and red cards. The yellow one counts as one card and the red – two. If a player gets two yellow cards in a row that are changed into a red card, this counts as three cards. In general, a player cannot receive more than three cards. A settlement will be based on all available card data that will appear during the normal event’s playing time. The cards are shown after the final whilst won’t be considered. The cards of a player who did not take part in the game (players that have already been replaced, coaches, players on the bench who have not taken part in the game) will not be considered. Booking markets with points In general, a player cannot get over 35 points during the game. A yellow card brings 10 points, the red one is counted as 25 points, and the second yellow-red card– 25. The second yellow card for a player who leads to a red card is not counted. Corners are considered for the relevant market settlement only if they have been taken. If the corner is given but not taken, it will not be counted. Intervals The period from 00:01 until the completion of the minute indicated as the end minute is stated as the first interval. To exclude doubts, the interval 1-15 min is considered the period from 00:01 to 15:00 and the interval 30-45 min is considered the period from 30:01 until the end of the First Half accordingly. The interval 75-90 min is considered the period from 75:01 to the end of Full Time. The referee in its direction considered the last time interval from the minute indicated until the end of the period.

17.10. Bets by order and from bookmakers as well as betting agents are not permitted. Bets on events in which the bettor is participating (“participating” in this sense relates to those persons involved as a sportsperson, athlete, as an owner, trainer or functionary of a participating club) or those which are commissioned by any person participating, are not permitted. In addition, bets on league, cup or other events in which the respective club/ organization is participating may not be placed or commissioned by those persons considered to be participating in the respective event. In the case of violation of these regulations, Plustar N.V. reserves the right to refuse payment of any winnings and already invested stakes as well as to cancel any bets. Plustar N.V. takes no responsibility for knowing if the user is a member of one of the mentioned groups. This means that Plustar N.V. is entitled to undertake any necessary measures at any time after the user has become known as being a member of one of the mentioned groups.

17.11. Live scoreboard details added on Plustar N.V. are for information purposes and are not a basis for settlement. All persons should ensure scoreboard details are correct before placing their bets.

AML Policy of Curacao Co N.V.

Last updated: 10/10/2022

For Cash Deposits and Cash Withdrawals.
(AMLI Anti-Money-Laundering policy of betso88.com.

Introduction: betso88.com is operated by Plustar N.V. having its office at Abraham de Veerstraat 9 Willemstad, Curacao. Company Registration number 161618.

Objective of the AML Policy: We seek to offer the highest security to all of our users and customers on betso88.com for that a three step account verification is done in order to insure the identity of our customers. The reason behind this is to prove that the details of the person registered are correct and the deposit methods used are not stolen or being used by someone else, which is to create the general framework for the fight against money laundering. We also take into account that depending on the nationality and origin, the way of payment and for withdrawing different safety measurements must be taken.

betso88.com also puts reasonable measures in place to control and limit ML risk, including dedicating the appropriate means.

betso88.com is committed to high standards of anti-money laundering (AML) according to the EU guidelines, compliance and requires management & employees to enforce these standards in preventing the use of its services for money laundering purposes.

The AML program of betso88.com is designed to be compliant with :
EU : “Directive 2015/849 of the European Parliament and of The Council of 20 May 2015 on the prevention of the use of the financial system for the purposes of money laundering”
EU : “Regulation 2015/847 on information accompanying transfers of funds”
EU : Various regulations imposing sanctions or restrictive measures against persons and embargo on certain goods and technology, including all dual-use goods
BE : “Law of 18 September 2017 on the prevention of money laundering limitation of the use of cash

Definition of money laundering:
Money Laundering is understood as:

1. The conversion or transfer of property, especially money, knowing that such property is derived from criminal activity or from taking part in such activity, for the purpose of concealing or disguising the illegal origin of the property or of helping any person who is involved in the commission of such an activity to evade the legal consequences of that person’s or companies action;
2. The concealment or disguise of the true nature, source, location, disposition, movement, rights with respect to, or ownership of, property, knowing that such property is derived from criminal activity or from an act of participation in such an activity;
3. The acquisition, possession or use of property, knowing, at the time of receipt, that such property was derived from criminal activity or from assisting in such an activity;
4. Participation in, association to commit, attempts to commit and aiding, abetting, facilitating and counselling the commission of any of the actions referred to in points before.

Money laundering shall be regarded as such even when the activities which generated the property to be laundered were carried out in the territory of another Member State or in that of a third country.

Organization of the AML for betso88.com:
In accordance with the AML legislation, betso88.com has appointed the “highest level” for the prevention of ML: The full management of Plustar N.V. are in charge.

Furthermore, an AMLCO (Anti Money Laundering Compliance Officer) is in charge of the enforcement of the AML policy and procedures within the System.

The AMLCO is placed under the direct responsibility of the general Management:

AML policy changes and implementation requirements:
Each major change of betso88.com AML policy is subject to be approved by the general management of Plustar N.V. and the Anti money laundering compliance officer.

Three step Verification:
Step one verification:
Step one verification must be done by every user and customer to withdraw. Regarding the choice of payment, the amount of payment, the amount of withdraw, the choice of withdraw and nationality of the user/customer step one verification must be done first. Step one verification is a document that must be filled out by the user/customer himself. Following information must be filled in: first name, second name, date of birth, country of usual residence, gender and full address.

Step two verification:
Step two verification must be done by every user which deposits over 2000$ (two thousand Dollar) or withdraws over 2000$ (two thousand Dollar). Until step two verification is done the withdraw, tip or deposit will be held. Step to verification will lead the user or customer to a subpage where he must send in his ID. The user/customer must make a picture of his ID. While a paperclip with a six-digit random generated number is next to his ID: Only an official ID may be used for ID verification, depending on the country the variety of accepted IDs may be different. There will also be an electronic check if the filled in Data from the step one verification is correct. The electronic check will check via two different data banks to ensure the given information’s matches with the filled document and the name from the ID: If the electronic test fails or is not possible the user/customer is required to send in a confirmation of his current residence. A certificate of registration by the government or a similar document is required.

Step three verification:
Step three verification must be done by every user which deposits over 5000$ (five thousand Dollar) or withdraws over 5000$ (five thousand Dollar) or sends another user over 3000$ (three thousand Dollar) Until step three verification is done the withdraw, tip or deposit will be held. For step 3 a user/customer will be asked for a source of wealth.

Customer identification and verification (KYC)
The formal identification of customers on entry into commercial relations is a vital element, both for the regulations relating to money laundering and for the KYC policy.

This identification relies on the following fundamental principles:
A copy of your passport, ID card or driving license, each shown alongside a handwritten note mentioning six random generated numbers. Also, a second picture with the face of the user/customer is required. The user/customer may blur out every information, besides date of birth, nationality, gender, first name, second name and the picture. To secure their privacy.

Please note that all four corners of the ID have to be visible in the same image and all details has to be clearly readable besides the named above. We might ask for all details if necessary.

An employee may do additional checks if necessary, based on the situation.

Proof of Address:
Proof of address will be done via different electronic checks, which use two different databases. If an electronic test fails, the user/customer has the option to make a manual proof.

A recent utility bill sent to your registered address, issued within the last 3 months or an official document made by the government that proofs your state of residence.

To make the approval process as speedy as possible, please make sure the document is sent with a clear resolution where all four corners of the document is visible, and all text is readable.

For example: An electricity bill, water bill, bank statement or any governmental post addressed to you.

An employee may do additional checks if necessary, based on the situation.

Source of funds
If a player deposits over a five thousand euro there is a process of understandings the source of wealth (SOW)

Examples of SOW are:

1. Ownership of business
2. Employment
3. Inheritance
4. Investment
5. Family

It is critical that the origin and legitimacy of that wealth is clearly understood. If this is not possible an employee may ask for an additional document or prove.

The account will be frozen if the same user deposits either this amount in one go or multiple transactions which amount to this. An email will be sent to them manually to go through the above and information on the website itself.

betso88.com also asks for a bank wire/credit card to further insure the Identity of the user/customer. It also gives additional information about the financial situation of the user/customer.

Basic document for step one:
The basic document will be accessible via the setting page on betso88.com. Every user has to fill out the following information:

1. First name
2. Second name
3. Nationality
4. Gender
5. Date of Birth

The document will be saved and created by an AI, an employee may do additional checks if necessary based on the situation. Risk management:
In order to deal with the different risks and different states of wealth in different regions on the earth betso88.com will categorize every nation in three different regions of risk.

Region one: Low risk:
For every nation from region one the three-step verification is done as described earlier.

Region two: Medium risk:
For every nation from region two the three-step verification will be done at lower deposit, withdraw and tip amounts. Step one will be done as usual. Step two will be done after depositing 1000$ (one thousand Dollars), withdrawing 1000$ (one thousand Dollars) or tipping another user/customer 500$ (five hundred Dollars.) Step three will be done after depositing 2500$ (two thousand five hundred Dollars), withdrawing 2500$ (two thousand five hundred Dollars) or tipping another user/customer 1000$ (one thousand Dollars). Also, users from a low risk region that change crypto currency in any other currency will be treated like users/customers from a medium risk region.

Region three: High risk:
Regions of high risks will be banned. High risk regions will be regularly updated to keep up with the changing environment of a fast-changing world.

Additional measurements.
In addition, an AI which is overseen by the AML compliance officer will look for any unusual behaviour and report it right away to an employee of betso88.com.

According to a risk based few and general experience the human employees will recheck all checks which are done before by the AI or other employees and may redo or do additional checks according to the situation.

In addition, a data Scientist supported by modern, electronic, analytic systems will look for unusual behaviour like: Depositing and withdrawing without longer Betting sessions. Attempts to use a different Bank account for Deposit and Withdraw, nationality changes, currency changes, behaviour and activity changes as well as checks, if an account is used by it´s original owner.

Also a User has to use the same method for Withdraw as he used for Deposit, for the amount of the initial Deposit to prevent any Money Laundering.

Enterprise-wide risk assessment
As part of its risk-based approach, betso88.com has conducted an AML “Enterprise-wide risk assessment” (EWRA) to identify and understand risks specific to betso88.com and its business lines. The AML risk policy is determined after identifying and documenting the risks inherent to its business lines such as the services the website offers. The Users to whom services are offered, transactions performed by these Users, delivery channels used by the bank, the geographic locations of the bank’s operations, customers and transactions and other qualitative and emerging risks.

The identification of AML risk categories is based on betso88.com understanding of regulatory requirements, regulatory expectations and industry guidance. Additional safety measures are taken to take care of the additional risks the world wide web brings with it.

The EWRA is yearly reassessed.

Ongoing transaction monitoring
AML-Compliance ensures that an “ongoing transaction monitoring” is conducted to detect transactions which are unusual or suspicious compared to the customer profile.

This transaction monitoring is conducted on two levels:
1) The first Line of Control:
betso88.com works solely with trusted Payment Service Providers who all have effective AML policies in place to prevent the large majority of suspicious deposits onto betso88.com from taking place without proper execution of KYC procedures onto the potential customer.

2) The second Line of Control:
betso88.com makes its network aware so that any contact with the customer or player or authorized representative must give rise to the exercise of due diligence on transactions on the account concerned. In particular these include:

1. Requests for the execution of financial transactions on the account;
2. Requests in relation to means of payment or services on the account;

Also, the three-step verification with adjusted risk management should provide all necessary information about all customers of betso88.com at all times.

Also, all transactions must be overseen by employees over-watched by the AML compliance officer who is over-watched by the general management.

The specific transactions submitted to the customer support manager, possibly through their Compliance Manager must also be subject to due diligence.

Determination of the unusual nature of one or more transactions essentially depends on a subjective assessment, in relation to the knowledge of the customer (KYC), their financial behaviour and the transaction counterparty.

These checks will be done by an automated System, while an Employee cross checks them for additional security.

The transactions observed on customer accounts for which it is difficult to gain a proper understanding of the lawful activities and origin of funds must therefore rapidly be considered atypical (as they are not directly justifiable).

Any betso88.com staff member must inform the AML division of any atypical transactions which they observe and cannot attribute to a lawful activity or source of income known of the customer.

3) The third Line of Control:
As a last line of defence against AML betso88.com will do manual checks on all suspicious and higher risk users in order to fully prevent money laundering.

If fraud or Money Laundering is found the authorities will be informed.

Reporting of Suspicious transactions on betso88.com
In its internal procedures, betso88.com describes in precise terms, for the attention of its staff members, when it is necessary to report and how to proceed with such reporting.

Reports of atypical transactions are analysed within the AML team in accordance with the precise methodology fully described in the internal procedures.

Depending on the result of this examination and on the basis of the information gathered, the AML team:

1. will decide whether it is necessary or not to send a report to the FIU, in accordance with the legal obligations provided in the Law of 18 September 2017;
2. will decide whether or not it is necessary to terminate the business relations with the customer.

Procedures
The AML rules, including minimum KYC standards will be translated into operational guidance or procedures that are available on the Intranet site of betso88.com.

Record keeping
Records of data obtained for the purpose of identification must be kept for at least ten years after the business relationship has ended.

Records of all transaction data must be kept for at least ten years following the carrying-out of the transactions or the end of the business relationship.

These data will be safely, encrypted, stored offline and online.

Training:
betso88.com human employees will make manual controls on a risk based approval for which they get special training.

The training and awareness program is reflected by its usage:

1. A mandatory AML training program in accordance with the latest regulatory evolutions, for all in touch with finances
2. Academic AML learning sessions for all new employees

The content of this training program has to be established in accordance with the kind of business the trainees are working for and the posts they hold. These sessions are given by an AML-specialist working in Plustar N.V. AML team.

Auditing
Internal audit regularly establishes missions and reports about AML activities.

Data Security:
All data given by any user/customer will be kept secure, will not be sold or given to anyone else. Only if forced by law, or to prevent money laundering data may be shared with the AML-authority of the affected state.

betso88.com will follow all guidelines and rules of the data protection directive (officially Directive 95/46/EC)

Contact us:
If you have any questions about our AML and KYC Policy, please contact us:
By email: service@betso88.com

If you have any complains about our AML and KYC Policy or about the checks done on your Account and your Person, please contact us:
By email: service@betso88.com

Privacy Policys

1. PRIVACY
Plustar N.V. is committed to protecting your personal information. This Privacy Policy lets you know what information we collect when you use our services, why we collect this information and how we use the collected information.
Please note that this Privacy Policy will be agreed between you and YOUR WEBSITE. (‘We’, ‘Us’ or ‘Our’, as appropriate). This Privacy Policy is an integrated part of YOUR WEBSITE’s Terms and Conditions.
The website betso88.com (“Casino”, “Website”, “Company”, “We”, “Us”, “Our”) is owned and operated by Plustar N.V., a company registered in accordance with Curaçao Law, registration No. 161618, Address: Abraham de Veerstraat 9, Willemstad, Curacao. Plustar N.V. is licensed and regulated by the Curacao Gaming Authority and operates under the License No. 365/JAZ issued to Gaming Services Provider, Authorized and Regulated by the Government of Curaçao.
We may periodically make changes to this Privacy Policy and will notify you of these changes by posting the modified terms on our platforms. We recommend that you revisit this Privacy Policy regularly.

2. INFORMATION COLLECTED
We consider information that may be used to identify an individual, including, but not limited to, first and last name, date of birth, home or other physical address, email address, phone number or other relevant information to be Personal Information (‘Personal Information’). You may be asked to provide Personal Information when you use our website, register for an account or use our services. The Personal Information that we collect may include information such as: contact information (including telephone number), shipping information, billing information, transaction history, website usage preferences, and feedback regarding the Services. This information is held by us on servers based in Germany and elsewhere from time to time. When you interact with the services, our servers keep an activity log unique to you that collects certain administrative and traffic information including: source IP address, time of access, date of access, web page(s) visited, language use, software crash reports and type of browser used. This information is essential for the provision and quality of our services. We do not collect Personal Information about you without your knowledge.

3. MEANS OF COLLECTING AND PROCESSING DATA
We may automatically collect certain data as discussed above and receive Personal Information about you where you provide such information through the services or other communications and interactions on the YOUR WEBSITE site. We may also receive Personal Information from online vendors and service providers, and from customer lists lawfully acquired from third-party vendors. In addition, we may engage the services of third-party service providers to provide technical support, process your online transactions and maintain your account. We will have access to any information you provide to such vendors, service providers and third-party e-commerce services, and we will use the Personal Information as set out in this Privacy Policy below. This information will only be disclosed to third parties outside the company in accordance with this Privacy Policy. We take steps to ensure that our arrangements with third-party service providers and online vendors protect your privacy.

4. INFORMATION USE
We use the Personal Information we collect from you to deliver our Services, to provide customer support, to undertake necessary security and identify verification checks, to process any of your online transactions, to assist your participation in third-party promotions, meet certain business requirements and for any other purpose related to the operation of the Services. As such, we may share your Personal Information with our carefully selected partners (including any other parties that have data sharing arrangements with the latter).
Your Personal Information may also be used by us to provide you with: (1) promotional offers and information regarding our products and services; and (2) promotional offers and information regarding the products and services of our partners, in order to enlarge the range of provided products and improve our customer service. From time-to-time, we may request information from you via surveys or contests.
Participation in these surveys or contests is completely voluntary and you have the choice of whether or not to disclose such information. Information requested may include contact information (such as name, correspondence address and telephone number), and demographic information (such as zip or postal code or age). By accepting any contest prize or winnings from us, you consent to use of your name for advertising and promotional purposes without additional compensation, except where prohibited by law. Unless you have elected not to receive promotional information, we may also use your Personal Information (including your email address and phone number) to provide you with information regarding our products, services and promotions, including other gaming products (including online poker, casino, betting, backgammon) and products and services from third parties carefully selected by us.

5. CERTAIN EXCLUDED DISCLOSURES
We may disclose your Personal Information if required to do so by law, or if we believe in good faith that such action is necessary to: (1) comply with any legal process served on us, any of our sites or the services or in circumstances where we are under a substantially similar legal obligation; (2) protect and defend our rights or property; or (3) act to protect the personal safety of users of the services or the public. If, in our sole determination, you are found to have cheated or attempted to defraud us, the company , or any other user of the services in any way including but not limited to game manipulation or payment fraud, or if we suspect you of fraudulent payment, including use of stolen credit cards, or any other fraudulent activity (including any chargeback or other reversal of a payment) or prohibited transaction (including money laundering), we reserve the right to share this information (together with your identity) with other online gaming sites, banks, credit card companies, appropriate agencies and relevant authorities. (4) For the purpose of research on the prevention of addiction, data can be made anonymous and passed on to the respective institutions.

6. ACCESS
You may ‘opt out’ of receiving any promotional communications either by choosing to opt out via your account settings available on our sites or the services or in an email you receive from us, or at any time by sending an email, or by writing to us at Customer Service.
In addition, You may contact us if you: 1) want to confirm the accuracy of the Personal Information we have collected about you; 2) would like to update your Personal Information; and/or 3) have any complaint regarding our use of your Personal Information. If requested, we will (1) update any information you have provided to us, in case you prove the necessity for such changes or (2) mark any information to prohibit future use for marketing purposes. For the avoidance of doubt, nothing in this Privacy Policy shall prevent us from retaining your Personal Information where we are required to do so by law.

7. COOKIES
Information placed on your device
When accessing our services, we may store information on your device. This information is referred to as cookies, which are small text files that are stored on your device when you visit online pages that record your preferences. We also use Local Shared Objects or ‘flash cookies’. ‘Flash cookies’ are similar to browser cookies. They allow us to remember things about your visits across our sites. Neither cookies nor flash cookies can be used to access or use other information on your computer. We only use these methods to track your use of our services. Cookies help us monitor traffic to the site, improve our services and make it easier and/or more relevant for your use. We use flash cookies and third party cookies to help us show you more relevant and desirable advertisements.

Strictly necessary cookies
Strictly necessary cookies are essential to allow a user to move around a website and use its features, such as accessing secure areas of the website or making financial transactions. Without these cookies, we would not be able to make our websites work efficiently.

During the registration process
These cookies will hold information collected during your registration and will allow us to recognize you as a customer and provide you with the services you require. We may also use this data to better understand your interests while online and to enhance your visits to our platforms.

On our website
For visitors to our website, we use cookies to collect information. Our servers use three different types of cookies:
A ‘session-based’ cookie: This type of cookie is only allocated to your computer for the duration of your visit to our website. A session-based cookie helps you move around our website faster and, if you’re a registered customer, it allows us to give you information that is more relevant to you. This cookie automatically expires when you close your browser.
A ‘persistent’ cookie: This type of cookie will remain on your computer for a period of time set for each cookie. Flash cookies are also persistent.
‘Analytical’ cookies: This type of cookie allows us to recognize and count the number of visitors to our site and see how visitors use our services. This helps us improve the way our sites work, for example, by ensuring you can find what you are looking for easily.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but, if you prefer, you can usually modify your browser setting to decline cookies. The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether.

Flash cookies
You can modify your Flash Player settings to prevent the use of flash cookies. The Settings Manager of your Flash Player allows you to manage your preferences. To disallow flash cookies from all third party content go to the ‘Global Storage Settings’ panel of the Settings Manager and de-select the checkbox labelled ‘Allow third party flash content to store information on your computer’ and close the Settings Manager. Alternatively you can also adjust your settings for specific websites you visit through the ‘Website Storage Settings’ panel which is also found in the Settings Manager.
If you are using an old version of Flash Player or older web browser, the Settings Manager may not be available to you. We recommend that you ensure that you refresh your Flash Player and browser to the latest available versions.
If you choose to decline cookies, you may not be able to experience all of the interactive features on our sites.

8. CONSENT TO USE OF ELECTRONIC SERVICE PROVIDERS
In order to play real money games on our services, you will be required to send money to and receive money from us. We may use third-party electronic payment systems to process such financial transactions. By accepting this Privacy Policy, you expressly consent to Personal Information necessary for the processing of transactions including, where necessary, the transfer of information outside of your country. We take steps to ensure that our arrangements with payment systems protect your privacy.

9. CONSENT TO SECURITY REVIEW
We reserve the right to conduct a security review at any time to validate the registration data provided by you and to verify your use of the services and your financial transactions for potential breach of our Terms and Conditions and of applicable law. By using our services and thereby agreeing to our Terms and Conditions you authorize us to use your Personal Information and to disclose your Personal Information to third parties for the purposes of validating the information you provide during your use of our services, including, where necessary, the transfer of information outside of your country. Security reviews may include but are not limited to ordering a credit report and/or otherwise verifying the information you provide against third-party databases. In addition, to facilitate these security reviews, you agree to provide such information or documentation as we may request.

10. SECURITY
We understand the importance of security and the techniques needed to secure information. We store all of the Personal Information we receive directly from you in an encrypted and password-protected database residing within our secure network behind active state-of-the-art firewall software. (Our Services support SSL Version 3 with 128-bit encryption). We also take measures to ensure our subsidiaries, agents, affiliates and suppliers employ adequate security measures.

11. PROTECTION OF MINORS
Our Services are not intended for or directed at persons under the age of eighteen (18) (or the lawful age in their respective jurisdiction). Any person who provides their information to us through any part of the services signifies to us that they are eighteen (18) years of age (or the lawful age in their respective jurisdiction) or older. It is our policy to uncover attempts by minors to access our services which may involve having to initiate a security review. If we become aware that a minor has attempted to or has submitted personal information via our services, we will not accept their information and will take steps to purge the information from our records.

12. INTERNATIONAL TRANSFERS
Personal Information collected on the services may be stored and processed in any country in which we or our affiliates, suppliers or agents maintain facilities. By using our services, you expressly consent to any transfer of information outside of your country (including to countries that may not be assessed as having adequate privacy laws). Nevertheless, we take steps to ensure that our agents, affiliates and suppliers comply with our standards of privacy regardless of their location.

13. THIRD-PARTY PRACTICES
We cannot ensure the protection of any information that you provide to a third-party online site that links to or from the services or any information collected by any third party administering our affiliate program (if applicable) or any other program, since these third-party online sites are owned and operated independently from us. Any information collected by these third parties is governed by the privacy policy, if any, of such third party.

14. LEGAL DISCLAIMER
The Services operate ‘AS-IS’ and ‘AS-AVAILABLE’ without liability of any kind. We are not responsible for events beyond our direct control. Due to the complex and ever-changing nature of our technology and business, we cannot guarantee nor do we claim that there will be error-free performance regarding the privacy of your Personal Information, and we will not be liable for any indirect, incidental, consequential or punitive damages relating to the use or release of said Personal Information.

15. CONSENT TO PRIVACY POLICY
Your use of our services constitutes an agreement to our Privacy Policy.
This is our entire and exclusive Privacy Policy and it supersedes any earlier version. This Privacy Policy should be read in conjunction with our Terms and Conditions and any additional applicable terms posted on our platforms. We may periodically make changes to this Privacy Policy and will notify you of these changes by posting the modified terms on our Platforms. Your continued use of our services following any changes to this Privacy Policy constitutes your acceptance of the changes. We recommend that you revisit this Privacy Policy regularly.
In addition, as per Article 77 of the GDPR, you have the right to lodge a complaint related to your data processing to a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of an alleged infringement.

16. Other websites
Our web site may contain links to other web sites, which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you, which will be used by them in accordance with their privacy policy, which may differ from ours. We are not responsible. Solely the operators of these websites shall be responsible for their functionality or possible errors on the linked sites.

17. When you play casino slots developed by INCLUDE ANY SOFTWARE COMPANIES FOR WHICH YOU HAVE AN AGREEMENT

Gambling with responsibility

Last updated: 10/10/2022

Please read this information carefully for your own benefit.
betso88.com is operated by Plustar N.V. having its office at Abraham de Veerstraat 9 Willemstad, Curacao. Company Registration number 161618.

Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions
For the purposes of these Terms and Conditions:

1. Account means a unique account created for You to access our Service or parts of our Service.
2. Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Curacao Co
3. Service refers to the Website.
4. Website refers to betso88.com.
5. You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Responsible Gambling and Self Exclusion

Responsible Gambling
Gambling means for the majority of our Users, entertainment, fun and excitement. But we also know that for some of our Users gambling has negative side effects. In the medical science is pathologic gambling since many years as serious sickness recognised.

Since our first day we have thought about this problem and try our best to help. Under “Responsible Gambling” We understand multiple steps of measures, with which a gambling provider can help to lower the possibility of negative side effects appearing. -In case they already appear we also try to take active steps against them.

The most important instrument against negative side effects from gambling is knowledge and education about the risks of gambling to support our Users self-control in order to make sure they do not suffer from negative side effects.

Information and contact
Our Support will help you via email at all time without any additional costs for you:
● email: service@betso88.com

Our Support will of course not give out any information about You without Your consent to anyone else

In addition you also can take a self-test, if You are already gambling addicted at: https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem/

And you can also find additional information about gambling addictions at: https://www.begambleaware.org/safer-gambling/

Helpful hints for responsible gambling at betso88.com
We recommend you think about the following hints, before gambling in order to insure gambling stays fun for You and without any negative side effects:

1. Set yourself a deposit limit
   Before you start to gambling , think about how much you can afford to gamble according to Your financial situation. Play with amounts which are for fun and for Your entertainment
2. Do not try to win back a loss at every cost
   Try to not take huge risks to win back what You lost before at any cost. Play for Entertainment and not to earn money.
3. Set yourself a time limit
   Set yourself a time limit and do not break it. Keep in mind gambling should stay in balance with your other hobbies and not be Your only hobby.
4. Play smart:
   It is smarter to not play when You are extremely stressed, depressed or under too much pressure. Also do not play when you are under the influence of Medications, Drugs or Alcohol.
5. Take breaks:
   You should take breaks when You notice, that You get tired or can’t concentrate anymore
6. Only one account:
   To make it easier to have an overview of how much time and money You spend on gambling it is highly advised to not create more than one Account per Person.

Minor Protection
To use our Service, You have to be 18 years or older. To avoid abuse, keep Your login data safe from any minors near You.

Principally we recommend a filter program to avoid minors, especially children, to access any context on the internet, which is not healthy for them.

For parents we can recommend a list of internet filters, to support them, from keeping their children from any context, which was not made for them:
https://famisafe.wondershare.com/internet-filter/best-internet-filters.html

Self-Exclusion
In case You are diagnosed with a gambling addiction or try to stay away from gambling for a different reason, we want to assist you to stay away from anything that does nothing good for you. “Self-Exclusion” means that You exclude yourself, out of Your own choice, from all gambling services. This exclusion cannot be undone for a set amount of time. If you wish to self-exclude yourself from gambling, please message our support and give them a time span between 6 months and 5 years. They also will explain to you all future steps and what is needed from you.
● email: service@betso88.com

Please keep in mind that Self Exclusion is permanent for the set time span and will not be undone for your own protection.

During Self Exclusion you are not allowed to create a new Account and every attempt to create a new Account during Self Exclusion is a violation of our Terms of Service and may result in the permanent ban of your original account.

365/JAZ Verify License on Gaming Curacao

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Official website detailed regulations

Member Responsibility and Gaming Advocacy Policy Consent Form

“Responsibility and Gaming Advocacy Policy” Statement: (hereinafter referred to as “Caring for and caring for our members, actively promoting and promoting a responsible gambling.” Therefore, a policy is set up which outlines and regulates the services of the company and provides relevant information through customers to ensure that members enjoy a pleasant and comfortable and safe game process and platform, and maintain good physical and mental health. It is also possible to make savvy and rational decisions for online entertainment.

Article 1

In order to protect the rights and interests of members, please read all the contents of these Terms of Service before using the various member services provided. Members must review the terms of the membership provided by the members and the content of all the terms of the gambling promotion for at least three days. Once the member selects the “Agree” clause button, after entering the service provided, they agree to abide by and accept the provisions of the member’s advocacy terms.

Article 2, the scope of application of the contract

To provide members with online game services and other related services, the rights and obligations of both parties regarding the service shall be determined in accordance with the terms of this contract.

Article 3, the contents of the contract

The following is considered part of this contract and has the same effect as this contract:

1. Member’s announcement about the service, activity regulations or advertising content.
2. Promote the flow standards and game management rules established by the Responsibility and Gaming Advocacy Policy.

Article 4, Responsible Gaming Definition

It means that in a moderately regulated environment, the gambler will not pose a threat to the well-being of the person, family, relatives, other gamblers and casino staff when participating in the gambling, or negatively affect the local and gambler’s place of origin. . In other words, “responsible gambling” is to reduce the harm caused by gambling behavior to a socially acceptable level.

Article 5, Responsible Gaming Training

Promoting responsible gambling is a long-term obligation, and all parties need to work together to achieve results. Therefore, it is considered that the promotion should start from the staff, through different types of training courses, strengthen employees’ awareness of responsible gambling, identify gambling disorders, and avoid measures to allow gambling under 18 years of age. In addition, by introducing employees to a number of responsible gambling support services provided by other local groups, they can more effectively assist guests affected by gambling.

Article 6, legal gambling age

Actively promote responsible gambling and strongly reject underage players to use our software for online entertainment. At the same time, we use professional and various effective methods to prevent problem gambling. Once the member who uses the website is found to be under the age of 18, we will confiscate all winnings or bonuses issued by the website and reserve the right to immediately terminate the member’s betting account operation. If your computer is used by someone under the age of 18, we recommend that you set your computer data to be confidential to prevent the account number/member name from being stolen. Parents or guardians can use a range of third-party software recommended below to monitor or limit the Internet use of the computer:

1. Net Nanny filtering software prevents children from browsing inappropriate website content: www.netnanny.com
2. CYBERsitter filtering software allows parents to add custom filtering sites: www.cybersitter.com

Article VII, gambling responsibility

1. Preventing the age of legal gambling
   We hope that members will be happy and satisfied with the online gambling services provided. We provide members with a wide range of help in gambling self-discipline. If you are concerned that gambling can seriously affect the lives of you or others, we have the following suggestions:

1. When logging into our system, please do not let minors watch or stay within the screen display.
2. If the member needs to leave the operating range of the system, please remember to use a password to lock the computer.
3. Members must place their account and password in a safe place.
4. Please use age protection software on your computer to restrict underage members from visiting specific websites and using related programs.
5. Never share information about your credit card or account with a minor.
6. When a member logs in to the software from someone else’s computer, or from a remote location (wireless internet cafe, airport, hotel, or other public place) for logging in and entertainment, be aware of any minors have been quarantined.

2. Pay attention to the problems caused by serious gambling:

1. Will you not go to work or not go to school because of gambling?
2. Is your gambling in order to escape a bored or unpleasant life?
3. Are you disappointed or even desperate when you spend money on betting, and hope to gamble again soon?
4. Will you be gambling to the last penny before you stop?
5. Have you ever used lies to cover up the time and money you spend on gambling?
6. Is your gambling because of disputes, frustration or disappointment?
7. Have you lost or even been born because of gambling?
8. Have you lost interest in your family, friends or hobbies?
9. After you lose, do you want to win the lost money right away?

The more ‘yes’ you answer in these questions, the closer you are to serious gambling problems. You need to communicate with people who give you advice and support, so be sure to contact the organization below. Gamblers Anonymous is a joint organization of men and women whose goal is to solve their gambling problems side by side and help solve problems for other gambling obsessive-compulsive disorder. They have their regional organizations around the world. The International Service website of the Mutual Association is: www.gamblersanonymous.org/.

Problem Gambling
Problem Gambling occurs when gambling is uncontrollable, such as the expansion of gambling, the increase in the frequency of gambling, the increase in the amount of gambling, and the use of leisure time for gambling.
The negative effects of problem gambling may include:

1. Suffering from excessive economic losses relative to the income of gamblers
2. A gambler has an adverse personal influence on his or her family and friends
3. And other expenses are borne by society
4. Customer service principles and promote responsible gambling

Method of controlling gambling behavior

1. Gaming is just an entertainment and should not be seen as a way to make money.
2. Avoid the idea of winning the lost money
3. Set and insist on gambling activities within the budget amount
4. Record every betting event
5. Set the amount of time and amount that can be afforded
6. Do not drink while betting
7. Don’t borrow for gambling

1. Responsibility and integrity
   Committed to improving service levels and committed to fulfilling the maximum level of responsibility to customers, including integrity, transparency, legal security and more. If the customer encounters any issues related to responsible gaming, they can contact our customer service department 24 hours a day. We promise to provide technical support and related questions and answers to our members on 365 days a year.

Article 8. Terms and Conditions Policy

1. Each customer can only have one account. If they find that the customer has multiple accounts, they have the right to freeze the customer’s account and cancel all winning bets in the account. The right to reserve an amount that cancels any factors that result in an incorrect account balance. In addition, if the account holder and relatives and friends (or those who are found to be the same as the IP registrant) are found, there are many people who use multiple or single accounts together, and the right to block multiple accounts and retain only the primary account.
   2. Members are obliged to protect the privacy of their own member names and passwords, and should not allow any third party to use all the games of this website in any form and through the member name and password. Otherwise, all responsibility shall be borne by the user. bear.
   3. Members should verify that online games in their area are in compliance with local laws before playing the game.
   4. The website time of this website or any time mentioned here is Beijing time in China unless otherwise stated.
   5. This website only provides services to users of legal age. All customers must be at least 18 years old when making bets.
   6. This website reserves the right to refuse or not accept any user’s right to log in or participate in all games on this website in any improper manner.
   VII. Management reserves the right of final decision due to human or system failures caused by unpredictable factors. Due to irresistible disasters or vandalism, the website failure or data corruption caused by the final data of this website is the final processing data, so each member should try to retain or print the data, and the website will accept follow-up. Complaint.
   8. In order to avoid any disputes, members must check the information of the member account during the participation in all the games of the website or before ending the game. If any abnormalities are found, they should immediately contact and verify, otherwise the member will be regarded as Agree and accept. All data or historical data of its account shall be subject to the data in the database, and members shall not object to it and shall not be announced in advance.
   IX. All deposits made by members must be doubled or more to make withdrawals.
   X. Agree to abide by the policy of promoting responsible gambling and the standard service setting.
   XI. All rights reserved.
   XII. In all circumstances, the final decision is retained.

Article 9.

In BETSO88.com ,If Any promotion has one of the following rules:

1. turnover requirements
2. withdrawal limits
3. can get free credit
4. can get extra credit

when you participate , you are deemed to agree to the following rules:

9.1 Players must fulfill the required turnover requirement to transfer or withdraw.
9.2 Players can cancel the promotion after fulfilling the turnover requirement.
9.3 This promotion cannot be used in conjunction with any other promotional offer.
9.4 In case of early termination, there is no refund for participated amount and bonus.
9.5 Only one account per player is allowed.
9.6 Players opening multiple or fraudulent accounts will be disqualified from the promotion. The remaining amount could be forfeited, and the account shall be frozen.
9.7 BETSO88 reserves the right to modify, alter, discontinue, cancel, refuse or void this promotion at its sole discretion.
9.8 Participating players must accept and comply with the terms of this promotion.